PRIVACY POLICY
1. Who We Are
This Privacy Policy applies to the Yalla.Tax website and related services (the “Service”) operated by BlinkEdge Technologies LLC (“Yalla.Tax,” “we,” “us,” or “our”).
We are an independent information and productivity platform. We are not an official government site and are not affiliated with, endorsed by, or connected to the UAE Federal Tax Authority (FTA) or any other government authority.
2. Scope of This Policy
This Policy explains how we handle personal data when you:
- Visit our website at https://yalla.tax
- Create and use an account on the Platform
- Use AI search, chat, and document tools
- Subscribe to a paid plan or free trial
- Contact us by email or through support channels
3. Information We Collect
3.1 Information You Provide Directly
- Account information: Name, email address, password, and basic profile information.
- Billing information: Payment-related details (e.g., card information) are collected and processed by our payment providers such as Stripe. We do not store your full card number on our own servers.
- Support and communication: Information you provide when you contact us for help, such as your email, screenshots, or descriptions of issues.
- Content you submit: Prompts, questions, text you type into the AI chat, and any other content you submit while using the Service.
3.2 Information Collected Automatically
When you use the Service, we automatically collect certain information, including:
- Usage data: Pages viewed, search queries, AI interactions, timestamps, clicked buttons, and other activity within the platform.
- Device and log data: IP address, browser type, operating system, language settings, and approximate geographic region derived from your IP.
- Cookies and similar technologies: We may use cookies, local storage, and similar technologies to remember your session, keep you logged in, and understand how you use the Service.
3.3 Information from Third Parties
We may receive limited information about you from:
- Payment providers: Transaction confirmation, subscription status, and partial card information (e.g., last 4 digits, expiry month/year) for reconciliation purposes.
- Email service providers: Information about email delivery, opens, and clicks on important account-related messages.
4. How We Use Your Information
We use your information to:
- Create and manage your account and subscriptions
- Authenticate your identity, including optional email verification codes
- Provide AI search, chat, and document tools
- Improve the accuracy, performance, and usability of the Service
- Respond to your questions, support requests, and technical issues
- Send important service communications (e.g., account security, billing, changes to terms or policies)
- Analyse aggregated usage patterns to understand how the Service is used and to make product improvements
- Detect, prevent, and address fraud, abuse, or security incidents
- Comply with legal obligations and enforce our Terms of Service
5. How We Use AI & Your Content
Yalla.Tax uses AI models to generate responses, summaries, and suggestions based on your inputs and relevant documents.
- Your prompts and interactions may be processed by our AI providers to generate outputs in real time.
- We may log and review certain prompts and outputs to debug issues, monitor for abuse, and improve quality.
- We do not sell your prompts or your personal data to advertisers.
You should never input highly sensitive personal data (such as passwords, full card numbers, or unrelated sensitive medical/personal details) into the AI chat or any other text fields unless strictly necessary and appropriate.
6. Legal Basis for Processing
Depending on your jurisdiction, we may rely on one or more of the following legal bases to process your personal data:
- Contractual necessity: To provide the Service you have requested, including account creation, subscription, and support.
- Legitimate interests: To maintain and improve the Service, protect the security of our systems, and understand user behaviour (while respecting your privacy rights).
- Legal obligations: To comply with applicable laws, regulations, and accounting or tax requirements.
- Consent: Where required (for example, certain cookies or marketing communications), we may rely on your consent, which you can withdraw at any time.
7. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Service providers: Third parties who provide infrastructure, hosting, analytics, email delivery, payment processing, and similar services.
- AI providers: Trusted partners who process text inputs and generate AI outputs for the Service.
- Professional advisors: Lawyers, accountants, or auditors as needed for business operations or legal compliance.
- Authorities or law enforcement: When required by law or to protect our rights, users, or the public.
- Business transfers: In the context of a merger, acquisition, or sale of assets, where personal data may be transferred as part of the transaction (subject to appropriate confidentiality protections).
8. International Transfers
Our infrastructure and service providers may be located in multiple countries. As a result, your personal data may be transferred to and processed in jurisdictions outside your country of residence, which may have different data protection laws.
We take appropriate steps to protect your information, such as using contractual safeguards and only working with reputable service providers.
9. Data Retention
We retain personal data for as long as reasonably necessary to:
- Provide the Service and maintain your account
- Comply with legal, tax, or accounting obligations
- Resolve disputes and enforce our agreements
- Maintain business and security records
When data is no longer required for these purposes, we will delete or anonymise it in a commercially reasonable manner.
10. Security
We use technical and organizational measures designed to protect your personal data, such as:
- Encryption in transit (HTTPS)
- Access controls and authentication mechanisms
- Segregation of environments and regular updates
However, no system can be fully secure. You are responsible for keeping your login details confidential and immediately notifying us of any suspected unauthorized access to your account.
11. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Keep you logged in between sessions
- Remember your preferences and settings
- Measure how the Service is used so we can improve performance and usability
You may be able to control cookies through your browser settings. Disabling certain cookies may affect your ability to use parts of the Service.
12. Your Rights
Depending on your jurisdiction, you may have some or all of the following rights in relation to your personal data:
- Right to access your personal data
- Right to request correction of inaccurate data
- Right to request deletion of your data (subject to legal limits)
- Right to object to or restrict certain processing
- Right to withdraw consent where we rely on consent
- Right to data portability (in some cases)
To exercise any of these rights, please contact us at support@yalla.tax. We may need to verify your identity before responding to your request.
13. Children’s Privacy
The Service is intended for professional and business users and is not directed to children. We do not knowingly collect personal data from children under the age where parental consent is required under local law. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
14. No Official FTA Records or Filing
While Yalla.Tax may help you understand UAE tax rules, it does not connect to your official FTA account and does not submit returns, refund claims, objections, or any other filings on your behalf.
You are solely responsible for:
- Logging into official FTA portals
- Preparing and submitting returns or forms
- Ensuring that all information you submit to the FTA is accurate and complete
Any information generated by Yalla.Tax (including AI chat responses) is provided only as a non-binding internal reference and must be verified directly with the FTA or a qualified tax advisor.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. In some cases, we may provide additional notice (for example by email or in-app notification).
Your continued use of the Service after changes become effective indicates your acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Yalla.Tax / BlinkEdge Technologies LLC
Email: support@yalla.tax
Website: https://yalla.tax